Need to chat? Our UK-based customer services team are here to help.
We’re available Monday to Sunday, 8am – 6pm (excluding Christmas Day and Boxing Day).
Or, you can take a look at our FAQs.
You'll need your account number handy so we can confirm you're the account holder.
Check your welcome email or log in to find this.
Call us
Calls are charged at a standard rate. Call costs from mobiles and other operators may vary so please check before calling.
Email us
If you need to send documents by post, please use the address below.
Ensure your full name, address and account number are clearly included. You can find your account number in your welcome email or by logging into your account.
DebenhamsPay+ Customer Services
Debenhams Group
49-51 Dale Street
Manchester
M1 2HF
United Kingdom
